About Real Touch company
Who are we?
We are a multinational company based in China (30 km south of Guangzhou). We are Chinese, Russians, Americans, Germans, and others - we are out of politics and wars. Our company was established on July 1st, 2014.
Factory or wholesaler?
We are NOT a factory. Real Touch is a wholesale company which works directly with 150 leading artificial flower factories in China. Our floral experts have selected the best items for our collection and now we have 2000+ different artificial flowers, plants, succulents, and trees.
Retail or wholesale?
We do NOT process retail orders from China. For retail orders, please contact our partners all over the world. We offer our products for sale in small and large boxes. The minimum order quantity is 1 small box. Each box holds one type of item in one color.
Where is your showroom and warehouse?
There is NO retail showroom in China, only a large warehouse in order to keep our prices low and save costs. If you want to visit Real Touch showroom please contact one of our partners or just browse through our website. We can also arrange a video call from one of our partner’s showrooms.
What is the final price for me?
It has 2 components:
- Net factory price in RMB (Chinese national currency). This price is fixed. We can convert the price to your currency according to the current exchange rate, but the final amount of your order will have to be recalculated on the day of payment, not the day of receiving the price list. Please pay attention that this price is called ExWork (for more details please read Incoterms 2010)
- Customs clearance + shipping. This amount depends on the distance to your country and applicable tax and duty rates. Usually, this is no more than 50% of the total ExWork price of your order (for approximate calculations)
Can you send samples to me?
We do NOT send samples from our warehouse in China. We can send samples from one of our partner’s showrooms at their retail price. We can also send you more detailed pictures and videos of our products.
How to become your partner?
In brief, the purchase amount depends on the population and GDP of the country. For every million people, you need to buy $5,000 worth of artificial flowers or plants, and then buy at least $4,000/mln.ppl. every six months. This will lead you to the exclusive rights for your region of distribution, access to our photo database, our lessons and all-round support.
Why the price of your flowers/plants is so high?
Actually, it’s NOT high. In terms of quality, lifespan, and maintenance - it’s the best choice for interior design and decoration of weddings, restaurants, hotels and shopping malls. If you have found a cheaper price, please let us know and we will correct our price for you.
Unique service for designers and decorators
We are happy to help you find the best items for your project. Please provide us with reference photos or a 3D model of your project and we will select the most suitable flowers and plants to bring your ideas to life.